1. Overview

This "3-Year Price Lock" offer (this "Offer") is provided by Ripple Fiber to eligible customers who subscribe to our fiber internet services. The Offer guarantees that the monthly price you pay for your internet service will remain unchanged for your first 3 years of service with Ripple Fiber, subject to the terms and conditions outlined herein.

2. Eligibility

 This Offer is available to new residential customers who subscribe to Ripple Fiber’s 1 Gig or 2 Gig internet service plans.  

3. Price Guarantee

3.1 Under this Offer, Ripple Fiber guarantees that, commencing upon the date of installation, the monthly price for the subscribed 1 Gig or 2 Gig internet plan will not increase for the first 3 years of your continuous service.

3.2 Ripple Fiber reserves the right to increase the speed of your internet service plan at any time; however, the price will remain unchanged. Any speed upgrades will not incur additional charges or fees.

3.3 Ripple Fiber will not downgrade your internet plan speed unless requested by you, the customer. Any such request for a downgrade may void this Offer at Ripple Fiber’s sole discretion.

4. Service Continuity and Cancellation

4.1 This Offer is contingent upon your maintaining uninterrupted service. Any cancellation, whether voluntary or due to non-payment, will result in the termination of this Offer.

4.2 If you cancel your service and subsequently re-subscribe, Ripple Fiber may, at its sole discretion, but need not allow re-enrollment in this Offer, and the terms may differ from your original agreement.

4.3 Any changes to your service address may be treated as a cancellation and reactivation, which could void this Offer.

5. Plan Modifications

Downgrading your service plan will void this Offer, but Ripple Fiber may, at its discretion, offer a new price based on the current rates for the downgraded service for the remainder of the 3-year period.  

6. Other Terms and Agreements

6.1 This Offer is subject to all other terms, conditions, and agreements applicable to Ripple Fiber’s services, including but not limited to the Ripple Fiber Internet Service Agreement, Acceptable Use Policy, and Privacy Policy.

6.2 Ripple Fiber reserves the right to modify, suspend, or terminate this Offer at any time for new customers. However, existing customers with continuous service under this Offer will retain the guarantee under the terms of this Offer.

6.3 This Offer is non-transferable and applies only to the original customer and service address.

7. Limitations and Exclusions 

7.1 This Offer does not apply to any other fees, taxes, or charges that may apply to your account, including equipment fees, installation charges, or government-imposed taxes and fees.

7.2 This Offer does not cover promotional discounts, temporary price reductions, or other special offers that may expire according to their own terms. In such cases, the standard pricing shall apply for the remainder of the 3-year period once the discount, price reduction, or special offer expires by its terms.

7.3 This Offer may be voided by any corporate successor of Ripple Fiber.

8. Governing Law 

 This Offer and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the state in which your service is provided, without regard to its conflict of law principles.  

9. Acceptance 

By subscribing to Ripple Fiber's eligible internet service plan under this Offer, you agree to these terms and conditions in full. If you do not agree to these terms, you should not enroll in this Offer.

For customers who obtained a legacy “Price for Life” plan prior to March 17, 2026, please see those terms and conditions here.