Ripple Fiber "Contract Buy Out" Terms and Conditions

  1. Overview

    The Ripple Fiber Contract Buy-Out offer (this "Offer") is provided by Ripple Fiber to eligible customers. This Offer guarantees that we will pay up to $250 to pay off any early termination fees (“ETFs”) that you might be charged under your pre-existing internet service contract when you switch to Ripple Fiber internet service, subject to the terms and conditions outlined herein.

  2. How It Works 

    2.1 Eligible customers must submit the final bill from their current internet service provider to buyouts@ripplefiber.com. Please make certain that the bill clearly shows your name, address, and the ETF within 90 days of activation.

    2.1 We will review your submission and will respond within 10 to 14 business days. If we find everything to be in order, you will receive a credit to your Ripple Fiber account within 14 additional business days.

  3. Eligibility

    3.1 This Offer is available to new customers who subscribe to Ripple Fiber’s residential fiber internet service plans during the promotion period.
    3.2 To qualify for this Offer, customers must be current on their account and have continuous service, without interruption, for 90 days. Any cancellation or disconnection of service during this time, whether voluntary or due to non-payment, will render the customer ineligible for the Offer.
    3.3 If you cancel your service and subsequently re-subscribe, Ripple Fiber may, at its sole discretion, deny re-enrollment in the Offer, or the terms may differ from your original agreement.

     

  4. Other Terms and Agreements

    4.1 This Offer is subject to all other terms, conditions, and agreements applicable to Ripple Fiber’s services, including but not limited to the Ripple Fiber Internet Service Agreement, Acceptable Use Policy, and Privacy Policy.
    4.2 Ripple Fiber reserves the right to modify, suspend, or terminate this Offer at any time for new customers. However, existing eligible customers will remain enrolled in the Offer during the 90-day period.