Corporate Office
6000 Fairview Road
Suite 300
Charlotte, NC 28210
Hours: M - F, 8am to 5pm
Number: 1-800-359-5767
Faster loading times. Clearer video calls. Enhanced security.
Welcome to the future of fiber internet
in Wayne County, now available
from Ripple Fiber.
Ripple Fiber is the country’s most innovative fiber internet provider.
We’re giving people the power to make genuine connections at home, at work,
and around the world.
Our commitment to Wayne County goes beyond internet. We don’t just work here, we live here too. We care about and support the communities that we invest in.
We set ourselves apart by providing a local office, staffed with neighbors who care about our customers and community.
Includes all fees & taxes.
Includes all fees & taxes.
Includes all fees & taxes.
Why did the town allow Ripple Fiber to install fiber in our community?
The Federal Telecommunications Act provides for competition among data providers and allows telecommunications/broadband infrastructure to be installed. State law limits what municipalities can do regarding telecommunications companies working in the right of ways. The town does not have the authority to prohibit the installation of this infrastructure.
Public agencies and utility companies like Ripple Fiber have the right to work in a resident’s yard provided the work stays within the public right-of-way and all permits are approved by local and state municipalities.
What is the approval process for an internet provider?
The provider works with the local governing authority to submit all required site plans and permits for each area. Once received and approved, construction then begins.
Why is Ripple Fiber working in my yard?
Ripple Fiber is conducting its work in the public right-of-way easement. An easement is a legal ability to use someone else's land for a particular purpose. There are several types of easements.
Do I have to use Ripple Fiber as my service provider?
No, you do not. However, you will benefit from the competitive environment created by having the option to select between different service providers.
What is the timeline for our community?
Construction will be completed over several months. The start and end dates are based on the speed of progress. Upon completion of the construction, Ripple Fiber will restore the affected areas to pre-construction conditions.
6000 Fairview Road
Suite 300
Charlotte, NC 28210
Hours: M - F, 8am to 5pm
Number: 1-800-359-5767
44736 Helm Street
Plymouth, MI 48170
Hours: M - F, 8am to 5pm
Number: 734-251-2744
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