Strong connection, strong community


 

Now serving: 
  • Hembry Bridge
  • Indian Trail
  • Lake Park
  • Marvin
  • Matthews
  • Monroe
  • Stallings
  • Weddington
  • Wesley Chapel
Proud member of:
CLT Chambers-1
Is_Charlotte_a_Good_Place_to_Live

Ripple Fiber is the country’s most innovative fiber internet provider. We’re giving people the power to make genuine connections at home, at work, and around the world.

Our commitment to the Charlotte area goes beyond internet. We don’t just work here, we live here too. We care about and support the communities that we invest in.

We set ourselves apart by providing a local office, staffed with neighbors who care about our customers and community.

Transparent pricing without contracts or hidden fees

Package: 500Mbps, Upload and download speeds.
Package Tag

Up to 500Mbps Upload & Download Speeds

  • Free WiFi modem/router
  • Free installation by certified install technician worth $200
  • Connect unlimited WiFi devices
  • No asterisks
Package: 1Gig, Upload and download speeds.
Package Tag

Up to 1Gig Upload & Download Speeds

  • Free WiFi 6 modem/router
  • Free installation by certified install technician worth $200
  • Connect unlimited WiFi devices
  • Lock in this price for life
  • No asterisks
Package: 2Gig, Upload and download speeds.
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Up to 2Gig Upload & Download Speeds

  • Free WiFi 6E modem/router
  • Free installation by certified install technician worth $200
  • Connect unlimited WiFi devices
  • Lock in this price for life
  • No asterisks

Find answers to all your questions

How is Ripple Fiber able to install fiber in my community?

The Federal Telecommunications Act authorizes internet service providers to expand their networks, boosting competition and allowing the installation of telecommunications infrastructure. Under state law, municipalities do not have the authority to prohibit the construction of a provider’s infrastructure, including the work that is done in the utility easement (also known as the right-of-way) on a resident’s property. 

How does a new internet provider get approved to build in our community?

By working with the local governing authority to submit the required site plans, Ripple Fiber secures all necessary permits prior to beginning construction. 

Why is Ripple Fiber working in my yard?

Depending on your community’s design, Ripple Fiber will complete work in front of your home along the street or between homes along the property line. This part of your property is called a utility easement (also known as the right-of-way), and it allows someone, like a utility provider, to pass through or use an individual’s property without conferring ownership. These easements allow for the installation of various utilities, including water, gas, electricity, and now, fiber optic internet.  

Will I be obligated to sign up for Ripple Fiber once service is available?

While residents are not required to use Ripple Fiber’s internet service, your community will benefit from the competitive environment created by having the choice between multiple service providers. The installation of fiber internet infrastructure also ensures your community is equipped with the bandwidth and technology to serve residents for generations to come. 

When will my community be able to enjoy Ripple Fiber internet?

Construction in a given neighborhood typically lasts a few weeks. We aim to activate service for customers as we go and expect most projects to be fully completed in 18 to 24 months. Once construction is complete, Ripple Fiber will return to address restoration needs, restoring all affected properties to pre-construction conditions or better. 

Corporate Office

6000 Fairview Road
Suite 300
Charlotte, NC 28210
Hours: M - F, 8am to 5pm
Number: 1-800-359-5767


Local Office

100 W. John Street
Suite E
Matthews, NC 28105
Hours: M - F, 9am to 5pm
Number: 980-920-7006


Don't see your city or county? Stay in touch with us for updates.