Strong connection, strong community

Caldwell County, North Carolina

Ripple Fiber is the country’s most innovative fiber internet provider. We’re giving people the power to make genuine connections at home, at work,
and around the world.

Our commitment to Caldwell County goes beyond internet. We don’t just work here, we live here too. We care about and support the communities that we invest in.

We set ourselves apart by providing a local office, staffed with neighbors who care about our customers and community.

Transparent pricing without contracts or hidden fees

Package: 500Mbps, Upload and download speeds.
Package Tag

Up to 500Mbps Upload & Download Speeds

Includes all fees & taxes.

  • Free modem/router
  • Free installation by certified install technician worth $200
  • Connect unlimited devices
  • No asterisks
Package: 1Gig, Upload and download speeds.
Package Tag

Up to 1Gig Upload & Download Speeds

Includes all fees & taxes.

  • Free WiFi 6 modem/router
  • Free installation by certified install technician worth $200
  • Connect unlimited devices
  • Extended range home WiFi
  • Lock in this price for life
  • No asterisks
Package: 2Gig, Upload and download speeds.
packageicon-2gig

Up to 2Gig Upload & Download Speeds

Includes all fees & taxes.

  • Free WiFi 6E modem/router
  • Free installation by certified install technician worth $200
  • Connect unlimited devices
  • Extended range home WiFi
  • Lock in this price for life
  • No asterisks

Find answers to all your questions

Why did the town allow Ripple Fiber to install fiber in our community?

The Federal Telecommunications Act provides for competition among data providers and allows telecommunications/broadband infrastructure to be installed. State law limits what municipalities can do regarding telecommunications companies working in the right of ways. The town does not have the authority to prohibit the installation of this infrastructure.

Public agencies and utility companies like Ripple Fiber have the right to work in a resident’s yard provided the work stays within the public right-of-way and all permits are approved by local and state municipalities.

What is the approval process for an internet provider?

The provider works with the local governing authority to submit all required site plans and permits for each area. Once received and approved, construction then begins.

Why is Ripple Fiber working in my yard?

Ripple Fiber is conducting its work in the public right-of-way easement. An easement is a legal ability to use someone else's land for a particular purpose. There are several types of easements.

  • Right-of-Way Easement - Right-of-way is an easement that allows someone to travel across another person's land to get somewhere else. It can be offered to one person, several people, or the public. This type of easement is attached to the property. An example of a right-of-way easement is the strip of land often found in front of a home on the other side of the sidewalk.
  • Utility Easements - Utility easements are the most common type of easement that concern property owners. These give utility companies the right to use a particular portion of the property.

Do I have to use Ripple Fiber as my service provider?

No, you do not. However, you will benefit from the competitive environment created by having the option to select between different service providers.

What is the timeline for our community?

Construction will be completed over several months. The start and end dates are based on the speed of progress. Upon completion of the construction, Ripple Fiber will restore the affected areas to pre-construction conditions.

Corporate Office

6000 Fairview Road
Suite 300
Charlotte, NC 28210
Hours: M - F, 8am to 5pm
Number: 828-617-9154


Local Office

1410 Old Lenoir Road
Suite C
Hickory, NC 28601
Hours: M - F, 8am to 5pm
Number: 828-617-9154


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